FAQ

What are your shipping and return policies?

• We offer two shipping options for all items: free shipping via UPS Ground or insured FedEx Priority for a small fee. All purchases are securely packed with protective materials to ensure safe delivery.
• Jawn Market accepts returns within 5 days of delivery. Items must be in the same condition as when purchased, with all tags still attached. Return shipping costs are the responsibility of the buyer. For more details, please contact us at help@jawnmarket.com.

Do you ship internationally?

• Yes, we proudly serve international clients. Shipping costs will be calculated at checkout. Please note that Jawn Market is not responsible for any customs duties or fees incurred upon delivery.

Is Jawn Market affiliated with the brands found on the website?

• No, Jawn Market is not affiliated with any of the designers or brands whose products we sell. All items are secondhand and professionally authenticated using industry-leading resources. We have no direct relationship with these companies.

How is authentication handled?

• Every item sold through Jawn Market undergoes a thorough inspection by our experienced team to guarantee authenticity. With years of expertise, we ensure the highest standards of verification—or your money back.

How do I get more information about consignment?

• Details about our consignment process can be found on the Sell to Us tab on our website. For further questions, feel free to reach out to us at sell@jawnmarket.com.

How do I sell to Jawn Market?

• Visit the Sell to Us tab on our website and follow the prompts to submit your preloved items. We’ll respond promptly with a quote and a complimentary shipping label.

Does Jawn Market have a physical location?

• At this time, we do not have a physical store. However, this is an exciting opportunity we look forward to exploring in the future.